Creating Value: Inclusion Flows to the Bottom Line

Research and corporate performance have shown that inclusion has measurable value. It boosts the financial health of a company through enhanced innovation, creative thinking and problem-solving. —By Belinda Jones

Inclusion of diverse people in the workforce is not the same as having a diverse workforce. Diverse people can be hired, but unless they are fully included, diversity becomes an unfulfilled promise of creativity and innovation. Inclusion has measurable value, including a positive impact on the bottom line.

Carefully designed initiatives that capitalize on differences increase innovation and productivity, promote a positive workplace culture, enhance the ability to recruit and retain creative talent, and promote creative problem-solving. All of these advantages contribute to better financial performance.

These are not idle statements with no proof. There is hard research demonstrating the truth of the matter: Inclusion has real...

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