As leading employers add virtual care to their healthcare plans, the virtual healthcare industry is moving into its next phase to meet patient needs. Developing effective strategies to encourage employees to use virtual care benefits employers and employees alike. - BY Peter Scott

A virtual care program is only as good as its utilization. As large employers add virtual healthcare options to their healthcare benefits, they want to encourage maximum use to reduce healthcare costs while improving employee health. Strategies to encourage employees to use telehealth services must focus on meeting needs, like offering family care and preventing or managing chro....