Brigid Pelino, Senior Vice-President and Chief People & Culture Officer at Definity, believes that engaging employees is at the heart of their performance, culture, and brand. This focus is clear in her partnership with the Definity team to increase employee engagement from 54% in 2019 to 80% in 2022.
Definity’s purpose is to build a better world by helping clients and communities adapt and thrive. To Brigid, this is about fostering a culture that makes a difference for employees, brokers, customers, and communities.
This includes having a governance model for inclusion, diversity, equity, accessibility (IDEA) where every executive leadership team member plays an active role. It means empowering Employee Groups with support to make change. It also involves measuring progress with IDEA. 90% of employees at Definity feel diverse perspectives are encouraged and valued.
Brigid has also been a catalyst with the Definity team to also invest in learning, recognition, hybrid work flexibility, leadership development and HR technology.
She is an authentic leader who understands that IDEA has a tremendous impact on employee engagement. She attributes the progress made to date to the incredible efforts of the employees here who make insurance better.