To break down barriers, it helps to intentionally hack them to pieces using the latest insights from behavioural design researchers.
— By Joseph Warren
Although Canada has made great progress, barriers and biases for women, visible minorities, and indigenous peoples remain entrenched parts of the culture in many organizations. To leap ahead with diversity and inclusion goals, the slow-and-steady approach to changing minds may need to be abandoned.
What to use instead? Behavioural science and human-centered design. It turns out that the very same tactics that can hook millions on video games or social media platforms can also dramatically shift ....