Some companies proactively take the lead as digital disruptors, while others react to events. Human Resources increasingly steers companies towards becoming proactive through empowerment of people from the CEO to the frontline worker

Digital disruption is a business change caused by new technologies which are necessarily accompanied by new business models. When digital disruption takes place, the first thing a company does is reevaluate their stage of technology, and also the business model, operations, products and services, and customer services. Everything involves the people of the organization, from the CEO to leadership to staff positions. With the speed of technolo....