North American businesses spend billions of dollars every year on D&I initiatives, yet many fail to move the needle. Something is missing, and it could be a lack of empathy.
By Daniel Perez
Billions of dollars are spent on Diversity & Inclusion (D&I) initiatives and programmes. It would be reasonable to expect progress when so much money is spent on diversity education, training, recruiting diverse employees and suppliers, outreaching to communities, and developing a variety of new D&I initiatives to move the needle.
Yet a lack of diversity continues to define many industries, and numerous companies struggle to deal with inclusivity issues, even whe....