Workplace Culture

Understanding and Managing Generational Tension

Canada’s generational cohorts are large and at times, in conflict. There is hope – by understanding the underlying causes of tension in society and at work, managers and individuals can learn to rise above it.
— By Donna Chan

Judgments cast on the generations that went before, or those that have come after, are nothing new. Ranting about “young people today” or, alternately, protesting against the establishment, are traditional practices. But ageism and stereotypes can cause serious harm to workplace cultures where teamwork and trust are essential. The following paragraphs will examine the societal issues contributing to generational tension in Canada ....